{"id":1293,"date":"2020-04-12T23:38:16","date_gmt":"2019-08-19T15:22:08","guid":{"rendered":"https:\/\/www.aihello.com\/resources\/?p=1293"},"modified":"2026-09-23T12:25:06","modified_gmt":"2026-09-23T12:25:06","slug":"things-you-should-avoid-as-a-seller-when-it-comes-to-reviews","status":"publish","type":"post","link":"https:\/\/www.aihello.com\/resources\/blog\/things-you-should-avoid-as-a-seller-when-it-comes-to-reviews\/","title":{"rendered":"Things You Should Avoid as a Seller When It Comes to Reviews"},"content":{"rendered":"<div class=\"wp-block-group ah-reading-guide ah-compact-toc\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><style>\n.ah-reading-guide{max-width:820px;margin:0 auto;color:#26364a;font-size:18px;line-height:1.8;counter-reset:ah-section}.ah-reading-guide *{box-sizing:border-box}.ah-reading-guide p{margin:0 0 22px;line-height:1.8}.ah-reading-guide strong{color:#142d48}.ah-reading-guide 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#d7e5f1;border-radius:12px;background:#f5f9fd;font-size:16px;line-height:1.8}\n.ah-reading-guide pre.wp-block-preformatted,.ah-reading-guide pre.wp-block-preformatted code{white-space:pre!important;text-align:left!important}.ah-reading-guide pre br{display:initial!important}\n.ah-reading-guide .wp-block-media-text{display:grid!important;grid-template-columns:minmax(120px,22%) minmax(0,1fr)!important;gap:24px;padding:28px;border:1px solid #d7e5f1;border-radius:14px;background:#f5f9fd;align-items:center!important}.ah-reading-guide .wp-block-media-text__content{min-width:0;max-width:none!important;width:auto!important;padding:0!important}.ah-reading-guide .wp-block-media-text__content p{width:auto!important;max-width:none!important;text-align:left!important}.ah-reading-guide .wp-block-media-text__content p:not(:first-child) strong{font-weight:400}.ah-reading-guide .wp-block-media-text__media{margin:0!important;min-width:0}.ah-reading-guide .wp-block-media-text__media img{width:100%;max-width:160px;height:auto;margin:auto}.ah-reading-guide .wp-block-media-text__content .wp-block-button{max-width:100%}@media(max-width:650px){.ah-reading-guide .wp-block-media-text{grid-template-columns:1fr!important;padding:20px}.ah-reading-guide .wp-block-media-text__media{grid-column:1!important;grid-row:1!important}.ah-reading-guide .wp-block-media-text__content{grid-column:1!important;grid-row:2!important}}.ah-reading-guide .ah-existing-step{display:grid;grid-template-columns:40px minmax(0,1fr);gap:16px;font-size:26px;line-height:1.45}.ah-reading-guide .ah-literal-number{display:flex;align-items:center;justify-content:center;background:#1979b4;color:#fff;width:36px;height:36px;border-radius:50%;font-size:19px;font-weight:700}<\/style><noscript><style>.ah-reading-guide [data-aos]{opacity:1!important;visibility:visible!important;transform:none!important}<\/style><\/noscript><p class=\"ah-lead wp-block-paragraph\">The problem that comes with being a seller is that you are often faced with a tough choice when you receive <a  data-ilj-link-preview=\"true\"  data-featured-image=\"https:\/\/www.aihello.com\/resources\/wp-content\/uploads\/2020\/04\/images-5.jpg\"  data-excerpt=\"Negative feedback hurts online sales. Learn effective strategies to turn negative reviews into positive customer experiences and boost your marketplace ranking.\" href=\"https:\/\/www.aihello.com\/resources\/blog\/things-you-should-do-to-avoid-negative-feedback\/\">negative feedback<\/a> \u2013 Should you take a hit and move forward? Or should you fix that by trying to get more positive feedback?<\/p><p>The thing is that positive feedback looks good on your seller profile, and also provides you a boost in search <a  data-ilj-link-preview=\"true\"  data-featured-image=\"https:\/\/www.aihello.com\/resources\/wp-content\/uploads\/2022\/06\/mistake-300x215.jpg\"  data-excerpt=\"Master Amazon SEO to beat competition! Learn how the A10 search engine works and discover strategies to boost your product rankings and sales on the Marketplace.\" href=\"https:\/\/www.aihello.com\/resources\/blog\/amazon-seo-strategy-tips-and-tricks-for-beginners\/\">rank<\/a>. But, boosting your positive feedback in any way that is not organic is against amazon\u2019s policies. And, if you remember what we have always told you, you probably remember this \u2013 You are inside amazon\u2019s walled garden, and here, you must abide by their rules or be kicked out. <\/p><p>You probably don\u2019t want the latter, so you\u2019ll have to play it by the rulebook. Even then, there are a few things that you must always remember, even if you are playing it safe, and here they are.<\/p><div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-f1293-1\" id=\"gspb_container-id-gsbp-f1293-1\" data-aos=\"fade\" data-aos-easing=\"ease\" data-aos-duration=\"500\" data-aos-once=\"true\"><h2 id=\"1-do-not-contact-your-friends-or-family-and-ask-them-for-reviews\" class=\"wp-block-heading ah-existing-step\"><span class=\"ez-toc-section\" id=\"1_Do_not_contact_your_friends_or_family_and_ask_them_for_reviews\"><\/span><span class=\"ah-literal-number\">1.<\/span>&nbsp; &nbsp;<span>Do not contact your friends or family and ask them for reviews.<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><p>&nbsp; &nbsp; &nbsp;When&nbsp;you signed up as a seller you have signed an agreement with <a  data-ilj-link-preview=\"true\"  data-featured-image=\"https:\/\/www.aihello.com\/resources\/wp-content\/uploads\/2022\/02\/boost-sales-300x200.jpg\"  data-excerpt=\"Unlock Amazon&#039;s Brand Referral Bonus! Discover how driving external traffic, especially from Google Ads, boosts your sales, increases organic reach, and earns rewards.\" href=\"https:\/\/www.aihello.com\/resources\/blog\/boost-amazon-sales-using-google-ads\/\">amazon<\/a> which means that you are abound by their legal terms. This means that any violation of their legal terms will lead to an account suspension. This is something that you probably don\u2019t want in your life, so you should never think about asking your close friends or family to help you out with positive <a  data-ilj-link-preview=\"true\"  data-featured-image=\"https:\/\/www.aihello.com\/resources\/wp-content\/uploads\/2021\/05\/Pasted-into-ACOS-Amazon-Achieve-your-target-ACOS-to-increase-profit-1-300x89.png\"  data-excerpt=\"Amazon sellers, stop losing money on ads &amp; boost sales! Master conversion rates with optimized listings, smart pricing, and crucial reviews.\" href=\"https:\/\/www.aihello.com\/resources\/blog\/increasing-sales-by-autopilot\/\">reviews<\/a>.<\/p><h2 id=\"2-never-give-away-your-product-in-exchange-for-reviews\" class=\"wp-block-heading ah-existing-step\"><span class=\"ez-toc-section\" id=\"2_Never_give_away_your_product_in_exchange_for_reviews\"><\/span><span class=\"ah-literal-number\">2.<\/span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>Never give away your product in exchange for reviews.<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><p>As we have discussed in point #1, you are in a legally binding agreement with amazon, which means that there are certain things that are just not acceptable to amazon, which are prohibited by them. Among that, giving your product away for a positive review is one of the most serious offences that you could possibly do. You are trying to game the system, which is not only unethical, but is unfair for your fellow sellers who are trying to compete with you.<\/p><p class=\"ah-callout wp-block-paragraph\">&nbsp; &nbsp; &nbsp;If amazon finds even a shred of doubt against you in such a violation, your account will be temporarily suspended. Amazon will investigate this issue further, and if you are found guilty, you will be removed as a seller.<\/p><\/div><div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-f1293-2\" id=\"gspb_container-id-gsbp-f1293-2\" data-aos=\"fade\" data-aos-easing=\"ease\" data-aos-duration=\"500\" data-aos-once=\"true\"><h2 id=\"3-do-not-ask-your-buyers-for-a-positive-review\" class=\"wp-block-heading ah-existing-step\"><span class=\"ez-toc-section\" id=\"3_Do_not_ask_your_buyers_for_a_positive_review\"><\/span><span class=\"ah-literal-number\">3.<\/span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>Do not ask your buyers for a positive review.<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><p>You are also not supposed to ask your buyers to leave you a positive review. This can be in any way, on the web, offline on the box or something else. This practice is also banned by amazon, which means you are better off not trying to do such a thing, ever.<\/p><h2 id=\"4-do-not-email-spam-your-shoppers-for-reviews\" class=\"wp-block-heading ah-existing-step\"><span class=\"ez-toc-section\" id=\"4_Do_not_emailspam_your_shoppers_for_reviews\"><\/span><span class=\"ah-literal-number\">4.<\/span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span>Do not email\/spam your shoppers for reviews.<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><p>This not only looks rude, but it is also another prohibited practice that you are better off avoiding.<\/p><figure class=\"wp-block-image\"><a style=\"margin-left: auto;margin-right: auto\" href=\"https:\/\/s-media-cache-ak0.pinimg.com\/originals\/ce\/25\/62\/ce2562928c1664e56c05bddfbe53a2dd.png\"><img loading=\"lazy\" decoding=\"async\" title=\"where is amazon marketplace | what is dv 360 | where to buy products to sell on amazon\" src=\"https:\/\/s-media-cache-ak0.pinimg.com\/originals\/ce\/25\/62\/ce2562928c1664e56c05bddfbe53a2dd.png\" width=\"320\" height=\"314\" border=\"0\"><\/a><figcaption>Please don&#8217;t spam your customers for reviews<\/figcaption><\/figure><p>At the end of the day, all you really need is a good product and the marketing knowhow to sell your product to your consumers. Trying to game the system in any way in order to make sure you earn a profit can be easily detected by complex algorithms designed by amazon.<\/p><p class=\"ah-definition wp-block-paragraph\">The punishment for such a thing is a straight ban, which means your entire business will come to a stop, which you are probably not aiming for.<\/p><p class=\"ah-callout wp-block-paragraph\">If you would like to <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/www.aihello.com\/schedule.html\">get started<\/a> on AiHello&nbsp;<a href=\"https:\/\/www.aihello.com\/account\/register\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a>&nbsp;for a free 14 days trial.<\/p><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Negative feedback vexing your Amazon seller journey? Learn critical Amazon review policies. Boost positive feedback ethically to prevent account suspension.<\/p>\n","protected":false},"author":1,"featured_media":5176,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":".gspb_container-id-gsbp-f1293-1,.gspb_container-id-gsbp-f1293-2{flex-direction:column;box-sizing:border-box}#gspb_container-id-gsbp-f1293-1.gspb_container>p:last-of-type,#gspb_container-id-gsbp-f1293-2.gspb_container>p:last-of-type{margin-bottom:0}#gspb_container-id-gsbp-f1293-1.gspb_container.aos-animate,#gspb_container-id-gsbp-f1293-1.gspb_container[data-gs-aos],#gspb_container-id-gsbp-f1293-2.gspb_container.aos-animate,#gspb_container-id-gsbp-f1293-2.gspb_container[data-gs-aos]{opacity:1;transform:translateZ(0)}#gspb_container-id-gsbp-f1293-1.gspb_container,#gspb_container-id-gsbp-f1293-2.gspb_container{position:relative;transition-duration:.5s;transition-timing-function:var(--gs-root-animation-easing, cubic-bezier(0.42, 0, 0.58, 1));opacity:var(--gs-root-animation-opacity, 0);transition-property:opacity,transform,filter;box-sizing:border-box}","footnotes":""},"categories":[41,86,163],"tags":[52,51,220],"republish_tag":[],"class_list":["post-1293","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-and-branding","category-product-marketing","category-resources","tag-amazon-seller-service","tag-amazon-seller-tools","tag-amazon-selling"],"_links":{"self":[{"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/posts\/1293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/comments?post=1293"}],"version-history":[{"count":1,"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/posts\/1293\/revisions"}],"predecessor-version":[{"id":14421,"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/posts\/1293\/revisions\/14421"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/media\/5176"}],"wp:attachment":[{"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/media?parent=1293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/categories?post=1293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/tags?post=1293"},{"taxonomy":"republish_tag","embeddable":true,"href":"https:\/\/www.aihello.com\/resources\/wp-json\/wp\/v2\/republish_tag?post=1293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}